Last Updated: January 2025
1. Introduction
Welcome to our online store. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you
visit our website or make a purchase.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name, email address, phone number, and billing/shipping address
- Payment information processed securely through Stripe (credit/debit cards)
- Purchase history and transaction details (including event ticket purchases)
- Account login credentials (if you create an account)
- Event ticket information (attendee names, ticket numbers, QR codes)
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referral sources
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your orders (including physical products and event tickets)
- Generate and email digital event tickets with QR codes for verification
- Process payments securely through Stripe payment gateway
- Communicate with you about your orders, account, or inquiries
- Send order confirmations, invoices, and shipping notifications
- Send you marketing communications (if you've opted in)
- Verify event ticket authenticity at event entrances
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Payment Processors: Stripe to process payments securely. Payment card details are handled directly by Stripe and are not stored on our servers.
- Shipping Providers: Courier services to fulfill and deliver your physical product orders
- Email Service Providers: To send order confirmations, invoices, digital tickets, and shipping notifications
- Service Providers: Third-party vendors who help us operate our business (hosting, analytics, etc.)
- Event Organizers: Limited ticket information (name, ticket number) may be shared with event organizers for entry verification
- Legal Authorities: When required by law or to protect our rights
- Successor Entities: In the event of a business sale or merger
We do not sell your personal information to third parties. All payment information is processed securely through PCI-compliant payment gateways.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience. You can manage cookie
preferences through your browser settings.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access,
alteration, disclosure, or destruction. All payment transactions are processed through secure, PCI-compliant
payment gateway (Stripe). We do not store full credit card numbers or sensitive payment information on our servers.
Digital tickets are protected with unique QR codes and ticket numbers for security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Object to certain processing of your data
- Withdraw consent for marketing communications
8. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal
information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by
posting the new policy on our website.
10. Contact Us